Terms & Conditions
These Terms & Conditions outline the rules and regulations for guests booking and staying at Villa Vos or Kas Vos through our website. By making a booking, you agree to comply with these terms.
1. Bookings
- Confirmation: Your booking is confirmed after we have received the downpayment and you have received a booking confirmation email from us.
- Payment: A 50% downpayment is made upon booking and the remaining 50% payment must be made a month before arrival.
- Age Requirement: The guest making the booking must be at least 18 years old.
2. Cancellations & Refunds
- Standard Cancellation Policy: Free cancellation up to 7 days before arrival. After that, a $250 administration fee applies.
- Changes to Bookings: You may request changes to your booking (such as arrival or departure dates) subject to availability and approval. Additional charges may apply.
- Force Majeure: Vos Bonaire is not responsible for cancellations or delays caused by events outside of our control, such as natural disasters, pandemics, or government restrictions.
3. Check-in and Check-out
- Check-in: After 3:00 PM on the day of arrival.
- Check-out: Before 12:00 PM on the day of departure.
- Early Check-in/ Late Check-out: Requests for early check-in or late check-out are subject to availability and must be arranged in advance. When late check-out is available, you can extend your stay to 8:00 pm for a surcharge of $100.
4. Guest Responsibilities
- Occupancy Limits: The maximum number of guests per property is 6. Exceeding this limit without prior approval may result in additional charges or termination of the stay.
- Behavior: Breaking something like a glass can happen—we completely understand. Please let us know promptly if anything breaks so we can replace it and ensure the property remains well-equipped for all guests. Guests are also expected to behave respectfully toward the property, staff, and neighbors. Any damage caused by guests will be their responsibility.
- Noise: While the neighborhood is generally quiet, occasional gatherings like BBQs or small parties may occur. We ask guests to maintain respectful noise levels and avoid disruptive behavior, particularly during the night.
- Smoking: Smoking is not allowed inside the properties. You may smoke outside in designated areas.
- House Rules: Additional property-specific rules may be provided upon arrival and must be adhered to.
5. Property Use
- Personal Use Only: The properties are rented for personal, non-commercial use. Photography or filming for commercial purposes is not permitted without prior written consent.
- No Pets: Pets are not allowed in either Villa Vos or Kas Vos.
6. Pool Use
- Villa Vos: Guests have access to a communal pool behind the villa.
- Kas Vos: Guests have access to a communal pool, easily accessible from the balcony.
- Pool Rules: Guests are responsible for ensuring safety while using the pool. Children must be supervised at all times, and the use of the pool is at your own risk. There is no lifeguard on duty.
7. Liability
- Property Damage: Guests are responsible for any damage caused during their stay. Vos Bonaire reserves the right to charge for any repairs or replacements required.
- Personal Belongings: Vos Bonaire is not responsible for the loss or theft of personal belongings during your stay. We recommend keeping valuables secured in the safe provided for you to use.
- Safety: Guests are responsible for their own safety during their stay. Please follow all safety instructions and use amenities, including the pool, at your own risk.
8. Data Protection
We handle your personal data in accordance with our [Privacy Policy](link to Privacy Policy). By booking, you consent to the use of your information as outlined in the policy.
9. Changes to Terms
Vos Bonaire reserves the right to modify these Terms & Conditions at any time. The latest version will always be available on our website.
10. Governing Law
These Terms & Conditions are governed by the laws of the Netherlands.