Frequently Asked Questions (FAQs)

 

What are the check-in and check-out times?

  • Check-in: After 3:00 PM
  • Check-out: Before 12:00 PM
  • Late check-out is available upon request, subject to availability. For $100, you can extend your stay and enjoy the property until 8:00 pm.
  • If you need flexibility with your arrival or departure times, please contact us in advance.

 

What is your cancellation policy?

  • Free cancellation up to 7 days before arrival. After that, a $250 administration fee applies.

 

How do I receive my discount at Dive Friends Bonaire and Carib Carrental?

  • After booking, we’ll send you the details on how to claim your 10% discount at Dive Friends Bonaire for diving courses, rentals, and boat dives, and Carib Carrental for vehicle rentals.geen voucher voor carib.

 

Are towels and linens provided?

  • Yes, we provide towels, beach towels, and bed linens. Towels are changed two times per week, and linens are changed once a week

 

Is there parking available?

  • Yes, Villa Vos has free on-site parking, and Kas Vos offers free parking around the building as well as in the garage underneath the building.

 

Do you have a pool?

  • Yes, both Villa Vos and Kas Vos have access to pools:
    • Villa Vos: Guests have access to a communal pool behind the villa.
    • Kas Vos: There’s a communal pool for guests to enjoy, easily accessible from the balcony.

 

Do you provide airport transfers?

  • Carib Carrental offers convenient pick-up services if you rent a vehicle with them.
  • If you’re not renting a car on your arrival day, we can arrange an airport pickup for you. The cost is $25.

 

Is Wi-Fi available?

  • Yes, both Villa Vos and Kas Vos offer free high-speed Wi-Fi.

 

Is the ocean easily accessible?

  • Yes, both properties are oceanfront, and the water is just a few steps away. To reach the ocean, you’ll need to cross a quiet, one-lane road. You can snorkel or dive at the house reef, “Something Special”, right in front of the properties.

 

Are the properties accessible for guests with mobility needs?

  • Kas Vos, located in the Seaside Suites, is wheelchair accessible with an elevator and no stairs. Villa Vos is a bungalow with all rooms on the ground floor, making it easy to navigate.

 

What is your cancellation policy?

  • We understand that plans can change. Please check the booking terms and conditions for specific cancellation policies, or reach out to us directly.

 

How can I get around the island?

  • We recommend renting a car for the easiest access to the island’s beaches, dive sites, and attractions. Carib Carrental offers a 10% discount for our guests.

 

Do you provide baby amenities?

  • Yes, we offer a child’s highchair and baby bed upon request. Please let us know in advance if you’ll need these items.