Frequently Asked Questions (FAQs)
1. What are the check-in and check-out times?
- Check-in: After 3:00 PM
- Check-out: Before 12:00 PM
- If you need flexibility with your arrival or departure times, please contact us in advance.
2. How do I receive my discount at Dive Friends Bonaire and Carib Carrental?
- After booking, we’ll send you the details on how to claim your 10% discount at Dive Friends Bonaire for diving courses, rentals, and boat dives, and Carib Carrental for vehicle rentals.geen voucher voor carib. na boeking moeten we zeggen dat ze tijdens het boeken aangeven dat ze onze gast zijn.
3. Are towels and linens provided?
- Yes, we provide towels, beach towels, and bed linens. Towels are changed two times per week, and linens are changed once a week. ook standhanddoeken zijn beschikbaar.
4. Is there parking available?
- Yes, Villa Vos has free on-site parking, and Kas Vos offers free parking around the building as well as in the garage underneath the building.
5. Do you have a pool?
- Yes, both Villa Vos and Kas Vos have access to pools:
- Villa Vos: Guests have access to a communal pool behind the villa.
- Kas Vos: There’s a communal pool for guests to enjoy, easily accessible from the balcony.
6. Do you provide airport transfers?
- While we don’t offer direct airport transfers, Carib Carrental offers convenient pick-up services if you rent a vehicle with them.
- we can arrange a pick up at the airport if you are not renting a car on your day of arrival. The costs are $25
7. Is Wi-Fi available?
- Yes, both Villa Vos and Kas Vos offer free high-speed Wi-Fi.
8. Is the beach easily accessible?
- Yes, both properties are oceanfront, and the water is just a few steps away. You can snorkel or dive at the house reef, “Something Special”, right in front of the properties.
- je moet wel een smal stil weggetje oversteken. belangrijk als ze kinderen hebben.
9. Are the properties accessible for guests with mobility needs?
- Kas Vos, located in the Seaside Suites, is wheelchair accessible with an elevator and no stairs. Villa Vos is a bungalow with all rooms on the ground floor, making it easy to navigate.
10. What is your cancellation policy?
- We understand that plans can change. Please check the booking terms and conditions for specific cancellation policies, or reach out to us directly.
11. How can I get around the island?
- We recommend renting a car for the easiest access to the island’s beaches, dive sites, and attractions. Carib Carrental offers a 10% discount for our guests.
12. Do you provide baby amenities?
- Yes, we offer a child’s highchair and baby bed upon request. Please let us know in advance if you’ll need these items.